Tell us your comments about your experience at our shop

We'd love to hear from you -- positive or negative.  Hearing what we are doing right and wrong helps us become a better company for you, our customer.  Please help us help you by giving us your candid and honest comments about your experiences at our shop.  We appreciate all input.  Thank you!

NOTE:  Your comments can be kept confidential. Optionally, you may request a response from Bill, the owner.

Name
Email
Phone
Vehicle
Were you greeted and waited on quickly? Yes  No
Summarize how our staff treated you? (Friendly, helpful, courteous, etc.)
Was the service clearly explained and all of your questions answered? Yes  No  Somewhat
Was the service completed within the time promised?  Yes  No
Was the work completed to your satisfaction?  Yes  No
Were you pleased with the condition of your vehicle upon completion?  Yes  No
Please rate your overall experience at our shop: Excellent  Good  Fair  Poor
Would you recommend our shop to people you know? Absolutely  Most Likely  Possibly  Definitely Not
Do you plan on coming back to Bill's in the future? Absolutely  Most Likely  Possibly  Definitely Not
Would you like a response to these comments from Bill?  Yes  No
Would you like your comments to remain confidential with Bill only?  Yes  No
Your Comments  
May we use your comments as "Customer Testimonials" on you website or other marketing material?  Yes  No
  security code
Enter Security Code: