We KNOW you demand that your service to be done right the first time.  It is important to us that you drive away feeling safe and have the peace of mind from knowing you won’t be inconvenienced with an unwanted return to our shop.

Here’s how you can know this?  In Ventura County, there are over 750 auto repair facilities registered with the Bureau of Automotive Repairs.  Only 4 of us are ever given the Institute for Automotive Service Excellence (the ASE) “Blue Seal of Excellence Recognized Business” status.

Only the shops with the best credentials and dedication to training and certification qualify for this awarding.  We are proud of our high quality staff or service advisors and technicians.  We know you’ll rest easy knowing you are good hands at our shop.

AAA Inspects our Shop and Checks our Credentials

A membership benefit at the AAA is referrals to qualified auto repair shops.  For AAA to be confident that Bill’s is a qualified, quality auto repair shop, they go through numerous steps.  The AAA really wants to make sure they are referring their members to a good shop.  Here are some of the things they do to check us out:

• Physical inspections of our shop.
• Annual surveys of our customers to ensure satisfaction results.
• Inspect our credentials.
• Handle any member complaints

Each year we score extremely high in their satisfaction results, many years a perfect 100% Customer Satisfaction!