Reviews

At Bill’s Quality Auto Care, we take pride in being rated as one of Simi Valley’s top auto repair shops. Read our reviews below to see what your friends and neighbors have to say about their experience with us.

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Dale Liz Pitman

05/16/2018

Very good job done thx again

Erich Heinzelmann

05/12/2018

Excellent customer service
, professional, polite, and friendly. I take all my vehicles here(4) 2 of them being older vehicles and when u drive away knowing any issues have be fixed and that Bill’s will stand behind their work. I won’t take my vehicles anywhere else.

Ray Carolyn Perez

05/12/2018

great guys!

Cameron Lavallee

05/09/2018

the first time in for me, vary pleasant experience getting in and out

Larry June Clausen

05/09/2018

This is the ‘BEST’ auto repair in the business!!!!!! Also the most honest!!.Give them a try, you won’t be sorry!

Randy Tucker

05/08/2018

Once again very satisfied. I stated what I thought to be the problem with my Toyota vibrating as I accelerated. Adam determined it was caused by another item. I approved the fairly costly repair with skepticism but was not disappointed. I test drove the car and the problem was GONE. I believe in these guys and I have been in Simi for upwards of 30 yrs and have tried a few shops.

Julian Mendez

05/08/2018

Quick and effective service!

Mel Weiss

05/05/2018

very satisfied with your service (alignment)

Jim Leasure

05/02/2018

Always a pleasure to deal with Bill’s Quality Auto Care. I was initially interested in Bill’s due to their AAA Approved Auto Care designation. Very professional organization and work force. I would recommend Bill’s to anyone looking for prompt and complete auto service

Brian Schiff

04/27/2018

The people make it. Very attentive, very polite.

Dennis Gildehaus

04/26/2018

Awesome service, did front end alignment and lube, I couldn’t be more pleased, thank you all at Bills Auto Care.

Toni Stealey

04/24/2018

They took the time to explain what was wrong with my vehicle and what my choices were. Will definately go back again.

Kyle Wood

04/18/2018

Great people to work with and really trusting with my truck

Lorie C.

04/17/2018

Another wonderful experience. I had a major maintenance job done and Joe was friendly and professional. I even got my car back a few hours earlier than expected.
I try to recommend Bill’s Quality Auto to anyone I talk to that’s looking for an honest, reasonably priced mechanic.
Thank you for doing a great job on my car, again!

Shelby Crandell

04/14/2018

Brought in my new, used car for inspection. Always appreciate the courteous service and peace of mind knowing my car is ‘good to go’.

Gary Girard

04/13/2018

The shop is impeccably clean and orderly. Joe and Alex are professional. The service is good. The pricing is on the high side but the service is well worth the extra cost.

Kevin Schwartz

04/08/2018

Very simply, there?s nowhere else I?ll take my car but Bill?s. This is where honesty, scrupulousness, and integrity live. Don?t go anywhere else.

Jared Oleary

04/05/2018

Great communication, timely service and much more affordable repairs than a car dealership. Overall Quality customer service. It is the only shop I use for my vehicles.

Alfredo Carrillo

04/04/2018

Great customers service.

Jack/Elaine Freeman

04/04/2018

Friendly & efficient service.

Gail Sally Reilly

04/01/2018

good job; very pleasant and courteous…

THANK YOU

James& Erin Plowman

03/29/2018

very happy with service. great staff.

Joe Binggeli

03/27/2018

Always happy with their service.

Stana Dukic

03/27/2018

When I dropped off my car. The receptionist was very nice. I received a ride home and that gentleman was courteous. When they were done looking over my car I received a call from Joe who explained each issue in detail and even told me what is priority, what can wait and the price quote was reasonable. I have other cars that I will definitely take to Bill’s. I have recommended Bill’s to my friends.

Suzanne Shisley

03/25/2018

Great service. Easy to get appointments and done when promised. They let you know what problems the car has and what needs to be addressed immediately and what can wait. I feel like I can trust them.

Thomas Kirkpatrick

03/23/2018

Was very happy with the service.

Mat Diaz

03/13/2018

Bill?s did a great job on my wife?s 2012 Equinox. The mechanic (Adam) took care of the window motor repair, leaking transmission line replacement, and 100k mile service items like a champ and the car is running great. Will be taking my truck in for some extended warranty work next..

Andrew Morris

03/13/2018

The team at BQA did a great job getting my Mustang running smoothly again.

Jenna Mcdonald

03/11/2018

I had a great experience with Bill?s Quality Auto as usual. They were able to get my car in right away and diagnose the problem in a very reasonable amount of time. I had my car back in no time and the problem was resolved. The customer service at Bill?s is always great. I will continue bringing my vehicle here and I will refer friends and family here as well.

Jacob Fullerton

03/11/2018

Very friendly and helpful!

Richard Harris

03/10/2018

I trust these guys with my 42 year old car I will bring it back.

Moorpark Resident

03/08/2018

New estimating software did not seem to be producing competitive prices for services. Hopefully this is a short term problem.

Chuck Kaples

03/07/2018

A good place to do business with. Clean business center, very clean garage and very knowledgable staff. Prices are in line with garages.

It’s my third time at bills

Willowdene Lee

03/06/2018

Bill’ Quality Auto Care took great care of me and my truck.
Alex was excellent, very friendly and kept me informed of what was going on with my truck.
they took great care of me.
I would highly recommend Bill’s Quality Auto Care to all my Family and Friends.
Excellent Service and Pricing.
A must go to Business if you are looking for a Automotive Service to take your Vehicle too.

George Lewis

03/06/2018

You guys always give me excellent
Service . Thanks

Greg/Gaila/Greg Jr/Ashley Horne Sr

03/04/2018

Recent 2003 focus repairs done timely and efficiently.

Ken Goeken

03/04/2018

We have been very happy with Bill?s Auto. They do quality work and the prices are competitive. Our vehicle is evaluated and completed on time as stated and we were kept informed as promised:)

Jennifer Leon

03/02/2018

Grade A work and grade A service. Always appreciative of the wonderful care I receive from Alex & team.
Very dependable and honest.

Michael Dawn Adams

02/28/2018

I’ve been looking for an honest, friendly and clean auto shop and I found it this week at Bill’s Quality Auto Care. I came in with no appointment, thinking I needed a new battery, but that wasn’t the case. They did what was needed in a timely matter and provided an engine check, at no additional charge.

Tonja

02/21/2018

I’ve been here twice for smog checks. The person on the phone was professional, pleasant, and got me in right away. I was there only about 15 minutes and they were finished! What impressed me the most, though, was listening to the clientelle they have. Both men who were either dropping off or picking up a car at this auto shop were VERY knowledgeable about cars, and they were bringing their car here to be fixed! Says a lot about the expertise of the people who work on cars there. I’ll be back, for sure, with another car to see if they can determine the cause of a problem a private mechanic and the GMC dealership haven’t been able to figure out. Great customer service, great expertise.

Peter/Kathy Smith

02/18/2018

Very fast service to fix a problem with Ford 500. Ready when promised.

John Stradling

02/18/2018

Alex was nice and considerate in dealing with me. Told me my options for repairs with no pressure to commit right away. Customer service is more important to me than anything else. I trust them.

Paul Palanas

02/18/2018

Quality auto alignment service, includes pickup service and opens on saturdays.

Joe Skene

02/06/2018

There is a difference between a grease monkey and a skilled technician. Bill’s Quality Auto Care employs the latter.

Janet Winchester

02/06/2018

These guys are GREAT!! Very knowledgeable and they take the time to explain what they are doing and why. Researched to find a quality (no pun intended) car service center and this business consistently gets great reviews. Now I know why. Bill’s Quality Auto Care will be my mechanic shop of choice from now on.

Chris Drewes

02/06/2018

Alex was my service advisor and was very helpful. All repairs and service were completed on time and as always the level of professionalism was great

Joe Gilbert

02/05/2018

Now that my two sons are older and have their own vehicles, they know to take their cars into Bills. In fact, when their buddies are having cars issues, they always tell them to just take it over to Bill’s and he’ll take good care of you. We have been going to Bill’s for over 20 years. Its sure is a pleasure to go into a business where everyone knows each other. Its like taking your car to your brothers shop, you know you’ll be well taken care of.

Vicki Hale

02/03/2018

Problem was a warranty issue. They took care of everything. Great job.

Vance Linge

01/29/2018

Great service –

Bill/Hope/Mike Flannery

01/24/2018

Fast, friendly and thorough. They’ve been servicing our cars for almost 15 years and we are completely satisfied.


 

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