Hao and his family were about to head out on a late summer vacation in their motorhome. However, they also wanted to bring their normal car. That meant they needed to have a flat-tow bar installed on their car, so it could be towed easily behind the RV. After doing some research and calling around, they decided to bring their vehicle into Bill's Quality Auto Care in Simi Valley.
"I'm so glad we found this place," Hao says in his review posted on Google. "They kindly explained to us what need to to be done with what price. They had no intention to rip us off, even though they totally could have."
Providing anything other than the recommended repairs or services would not be in character for the team at Bill's Quality Auto Care. "Quality" is in our name and it drives everything we do at our local auto shop. This means treating customers right and providing honest, upfront service. It means not trying to upsell anyone on unnecessary repairs or parts. It means backing most repairs with a 2-year, 24,000-mile warranty. last but not least, it means providing quality repair services performed by expert automotive technicians who are all ASE Certified.
Bill's Quality Auto Care was able to get the flat-tow installation completed on Hao's car quickly, so he could get back to preparing for his road trip. Not all vehicles are suited for flat-towing, so it's best to consult with an auto repair professional to make sure the job is done right. It can obviously be quite dangerous towing another vehicle behind your RV if it's not connected properly.
"Fast, reliable and trustworthy service," Hao adds. "We were really impressed."
Thanks to Hao for sharing his feedback, and we're glad to have helped him with the flat-tow installation on his car.
If you are in need of automotive repairs, maintenance services or parts upgrades, call the Simi Valley auto repair specialists at Bill's Quality Auto Care. Our shop can be reached at (805) 387-9418 or you can schedule your appointment online.