Michael was in a bind. His truck had broken down and he knew he needed professional help to get it fixed. He began researching and asking around about local auto repair shops in Simi Valley. A close friend of his recommended Bill's Quality Auto Care and he decided to give us a chance.
"I was referred to Bill's by a trusted friend who has multiple cars, and he has had his cars maintained and worked on at Bill's for a long time," Michael says in his online review. "My truck was towed to Bill's shop on a Saturday morning. Even though they were busy with appointments, Bill's people helped me out and got my truck running again."
Once we had Michael's truck in the Bill's Quality Auto Care shop, we were able to perform a thorough inspection to uncover the root of the problem. We provided Michael with a repair estimate and explained what needed to be done to get the truck running again. After he gave his repair authorization, our ASE Certified technicians got to work. The repairs were made, and then everything was tested and retested to make sure it was running as it should. The repairs performed on Michael's truck were backed by our 2 year, 24,000 mile warranty, so he can feel comfortable knowing that we're here to help if any problems recur.
"The technicians took the time to explain everything to me and did not do any unnecessary work," Michael adds. "This shop is a great find!"
Thank you Michael for sharing your story and we hope you'll turn to Bill's Quality Auto Care again in the future if you ever need auto repair or maintenance services for your truck or any other vehicles you own. We're always happy to help provide expert auto repairs and friendly customer service to help you get back on the road as quickly as possible.
If you are in need of automotive repairs or vehicle maintenance, follow Michael's lead and trust your car or truck with Bill's Quality Auto Care in Simi Valley. Call our shop today at (805) 387-9418 or schedule your next service appointment online.