Rosaria was in a bad situation. Her truck broke down and left her stranded on the side of the road. However, she knew exactly who to trust: Bill's Quality Auto Care in Simi Valley, CA. One of our service advisors, Joe, was able to help her out and arrange for the truck to be brought into the shop for inspection and repairs.
"Once again the best service!" says Rosaria. "It just keeps happening with this shop. Every time I have an issue with one of my vehicles, I cannot help but be completely impressed with how professionally and completely they take care of the issue. My truck was stranded on the side of the road on Saturday. I called and Joe walked me through how to get it to the shop."
Once the truck was at Bill's Quality Auto Care, our ASE Certified auto repair technicians inspected the vehicle and identified the problem. A detailed service recommendation was provided to Rosaria for her to review and approve before any of the repair work was done. Once she gave her okay, our team got to work and the truck was fixed as quickly as possible.
"All repairs as promised, completely, and when they said it would be done," Rosaria adds. "The place is run better than most businesses. I highly recommend Bill's and I am grateful that I have a shop that I can trust."
Thank you for sharing your feedback, Rosaria. We're always happy to help you with your auto repair and maintenance needs.
For anyone needing automotive repairs or vehicle maintenance services, call Bill's Quality Auto Care today at (805) 387-9418 or schedule your service appointment online.