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First-Time Customer Has "Great Experience" at Bill's Quality Auto Care

Susan needed some work done on her car, but she was tired of the inconsistent service and advice given to her by her dealership. She decided it was time to bring her car into Bill's Quality Auto Care in Simi Valley, CA. Susan had heard good things about our auto shop, so she came in for some general maintenance services and a second opinion on a lingering problem with the vehicle.

"The shop found a problem which had been brought to my attention previously by the dealer," Susan says in her online review. "Interestingly, the dealer wanted to do a much more expensive fix than it actually needed. Shocking? No."

At Bill's Quality Auto Care, we're focused on quality. That means getting the job done right and making the best automotive repair recommendations to our customers. Whatever the problem is, our skilled auto technicians will get to the bottom of it and identify exactly what parts needs to be replaced or which repairs need to be performed. We are never trying to "upsell" anyone on more repairs than they need. 

In Susan's case, the issue was actually much simpler than her dealer made it sound. We were able to get it fixed for her while taking care of her other automotive maintenance needs. Now, she has peace of mind knowing that problem has been taken care of, and it didn't cost her nearly as much as the dealer quoted. The repairs are also backed by the Bill's Quality Auto Care Warranty, which is good for up to 2 years or 24,000 miles. 

"I'm very satisfied with my first visit and I will return," Susan adds. "Very nice people, a ride home, a fair price, and car was done when promised. Thank you for a great experience."

Thank you Susan for sharing your thoughts in a review. We always love to hear from our customers because it helps us stay focused on providing the best auto repair services around. You can check out our other customer reviews here, or leave comments yourself if you've been to the shop. Let us know what you think about your Bill's Quality Auto Care experience.

And when it comes to auto repair and maintenance services, you can count on the experts at Bill's Quality Auto Care to take care of your needs and get the job done right. Call us today at (805) 387-9418 or schedule a service appointment online.

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Customer Stories