Laverne is a longtime customer of Bill's Quality Auto Care in Simi Valley, CA. She knows she can always count on the auto repair experts at our shop to get the job done well and for our customer service staff to treat her right. Laverne recently came in for maintenance service on her vehicle, and she shared her feedback in an online review.
"I am never disappointed with my service at Bill's Quality Auto care," Laverne writes. "My appointments are on schedule. No unnecessary waiting around. They value your time. An offer for a ride back home is always offered. Friendly staff."
At Bill's Quality Auto Care, customer service is always our number one priority. We believe in doing what's right for our customers and giving them all the information they need to make sound auto repair decisions.
"Mostly appreciated is a written review of my car's diagnosis," Laverne adds. "What needs to be done now, or later, with an estimated cost. That allows me to make a budget for upcoming car servicing."
Whether you come into Bill's Quality Auto Care for routine preventative maintenance services or for major automotive repairs, we will perform standard inspection and diagnostic tests to give you a more complete picture of your vehicle's health. We feel it is always helpful to know if there are problems or there may be problems down the road. Then, you can decide how you want to proceed from there. We just want to make sure you have the information and insight that you need.
Another thing that Laverne appreciates is our family-friendly atmosphere, including pet care. "Last but not least, my four-legged buddy is always welcome," she concludes. "They even have treats and a doggie relief station in the back : )"
Thank you for sharing your feedback, Laverne. It really means a lot to us.
For anyone who needs automotive maintenance or repair services in Simi Valley, Moorpark or the surrounding Ventura and Los Angeles County communities, call Bill's Quality Auto Care at (805) 387-9418 or schedule your service appointment online.