There is a reason why our owner, Bill Garcia, chose to put the word "quality" in the name of our Simi Valley automotive shop. Quality is of the utmost importance in everything we do. From the automotive repair and preventative maintenance services we perform to the friendly customer service we provide, it's all about a genuine commitment to quality at Bill's Quality Auto Care.
"We are always looking at how we can improve the customer experience at Bill's Quality Auto Care," says Bill himself. "Here, we do not just sell parts and labor. We provide peace of mind."
What exactly is peace of mind when it comes to bringing your car in for service at Bill's? It represents a number of different things for us.
From the moment you call us to schedule an appointment or walk into the doors of our shop, we want you to feel comfortable and confident knowing that we have your best interests in mind. Nobody ever wants to deal with auto repairs or even routine maintenance services like oil changes, tire rotations and smog checks. We understand that and we want to make the process as smooth and worry-free as possible.
Once we have time to inspect and test your vehicle for damage, one of our service advisors will take the time to explain the problems and what it will take to properly make repairs. We provide the information so you can make your own decisions on what services you want performed. We'll never pressure you into anything or try to upsell you on repairs that your car doesn't need. We just tell it like it is.
When it comes time for making repairs, replacing parts and performing maintenance services, quality is our top focus. Our diagnosticians, automotive technicians, mechanics and R&R specialists are experts. They have great attention to detail. They make sure everything is measured, inspected, tested and re-tested before putting your car back on the road. This is what giving you peace of mind is all about.
Most of the repairs performed at Bill's Quality Auto Care are backed by a 2 year, 24,000 mile warranty. You'll know that when you drive away from our shop that we did our best work. You'll know our team is confident that there will be no further problems relating to the work that was performed. If there is, we'll take care of it!
If your car is in need of repairs or you just need routine preventative maintenance services, you can count on comfort, honesty, quality and confidence at Bill's Quality Auto Care in Simi Valley. Call us today at (805) 387-9418 or book your service appointment online.