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This Repeat Customer Values Honesty and Friendliness at Bill's Quality Auto Care

This Repeat Customer Values Honesty and Friendliness at Bill's Quality Auto Care

Lorie has been to Bill's Quality Auto Care in Simi Valley numerous times. Whether it's a minor maintenance service or major repairs, she knows she can depend on the team at our shop to get the job done right. Lorie recently wrote a 5-star review about her latest service experience at Bill's. "Another wonderful experience," Lorie writes. "I had a major maintenance job done and Joe was friendly and professional. I even got my car back a few hours earlier than expected." Thank you for the feedback, Lorie. It makes us feel especially proud when you use words like "friendly" and "honest" to describe your Bill's Quality Auto Care experience. These core ... read more

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Customer Stories

Why Does Your Car Need Oil Changes?

Why Does Your Car Need Oil Changes?

Oil changes are often taken for granted by car owners. They are like haircuts. We know we need to get them every once in awhile, but it's nothing you really look forward to. It's just one of those routines we need to stick with on a periodic basis. How Often You Should Change Your Oil The good news is that most people are pretty good about getting their oil changed regularly. Bill's Quality Auto Care keeps accurate records and we gladly send out reminders to our customers when we think it's time for them to revisit the shop for service. In most vehicles, a standard oil change is recommended every 3,000-5,000 miles (typically 3,000 in older cars and 5,000—sometimes more—in newer models), which is roughly every 3-6 months. Even if you don't drive your car much, you may still want t ... read more

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Articles & Tips

Having Air Conditioning Problems in Your Car? Here Are 5 Symptoms to Look for.

Having Air Conditioning Problems in Your Car? Here Are 5 Symptoms to Look for.

Summer is just around the corner and it's already heating up quite a bit here in Simi Valley. Now is the time when you need your car's air conditioner to be working well in order to keep you cool when it gets so hot outside in Southern California. You can usually tell when your vehicle is having air conditioning problems, but here are the most common symptoms you can look for: 1. A/C Not Working This is an obvious one. If the air isn't blowing at all or you are not getting cold air when the A/C is on, then there is definitely an air conditioning problem you'll want to have addressed. There could be a coolant (Freon) leak or it just needs to be recharged. Otherwise, an air conditioning problem can be ca ... read more

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Articles & Tips

Customer Shares Feedback About Her Bill's Quality Auto Care Service Experience

Customer Shares Feedback About Her Bill's Quality Auto Care Service Experience

Jenna is a regular customer at Bill's Quality Auto Care. Whether she's coming in for automotive repairs or standard maintenance services like oil changes and tire rotations, she knows that she can depend on Bill Garcia and his team of ASE Certified technicians for excellent service and friendly customer care. Jenna recently visited Bill's Quality Auto Care for service and shared her feedback on our website's reviews page. "I had a great experienced with Bill's Quality Auto Care as usual," Jenna says. "They were able to get my car in right away and diagnose the problem in a very reasonable amount of time." The first priority in any auto repair situation is to determine the problem and understand the extent of any repairs needed. Perhaps there is a bad par ... read more

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Customer Stories

Are You Experiencing Electrical Problems in Your Car?

Are You Experiencing Electrical Problems in Your Car?

The newer your car, the more complex its electrical system will be. Between the onboard computer, sensors and other very advanced electronic components, it can be very complicated. Of course, nowadays we also have hybrid and electric vehicles that have even more sophisticated electronics. Even the oldest of cars have electrical wiring and batteries to worry about. Without properly functioning electrical systems, your car simply won’t run. That’s why it’s important to make sure everything is working well. The wiring needs to be correct. The sensors need to be functioning. The connections shouldn’t be loose or corroded. The battery should have a full charge. In other words, there are numerous things to care for and thus many d ... read more

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Our Services

Taking Care of Your Power Steering System

Taking Care of Your Power Steering System

Most cars built within the past 30-40 years have some form of power steering. It really makes driving the car much easier and it has proven to be one of the great inventions in the automotive industry. In recent years, the power steering system has evolved even more with the development of electric power steering (EPS) as opposed to the traditional hydraulic-powered steering set-up. Consult your owner's manual to see which type of power steering you have in your vehicle. Electric Power Steering System Maintenance The nice thing about electric power steering systems is that they do require less maintenance because there is no power steering fluid that needs to be replaced. That does not mean that they can't have problems that will necessitate maintenance or repairs, especially earlier systems that are less refined than those used in current models. If your power steering isn't working correctly, you will be able to feel it. The steering wheel may tighten ... read more

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Articles & Tips

Bill's Quality Auto Care Helps Chevy Customer with Multiple Repairs

Bill's Quality Auto Care Helps Chevy Customer with Multiple Repairs

Mat recently visited Bill's Quality Auto Care in Simi Valley because his wife's Chevy Equinox needed multiple repairs. He knew the SUV needed a lot of work and the expertise of a knowledgeable mechanic, so he did his research and decided to entrust our shop with the work. Mat was so pleased with his service experience that he shared an online review. "Bill's did a great job on my wife's 2012 Equinox," Mat says. "The mechanic (Adam O'Connell) took care of the window repair, leaking transmission line replacement and 100K-mile service like a champ and the car is running great." When you have a car with more than 100,000 miles on it, it will usually need ... read more

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Customer Stories

How Are Your Windshield Wipers Holding Up?

How Are Your Windshield Wipers Holding Up?

We've been getting a lot of rain lately in Southern California. It's good to help avoid another drought, but we all know how dangerous it can be driving on these busy freeways when things are so wet. Having good windshield wipers is crucial to your visibility and overall safety as a driver.  Windshield Wiper Blade Replacement The problem with windshield wiper blades is that they can weaken even when they are not used often. You may have gotten new wiper blades last year during the rainy season. Then, they suffered through the hot and dry summer and fall seasons and the rubber naturally deteriorates. By the time it starts raining again, the wiper blades don't work as well as you want. Fortunately, wiper blades are fairly inexpensive and easy to replace, whether you try to do it yourself or you want to come into Bill's Quality Auto Care for expert wiper blad ... read more

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Articles & Tips

Got a Fluid Leak? Don't Let it Develop into a Major Problem.

Got a Fluid Leak? Don't Let it Develop into a Major Problem.

Your car depends on multiple fluids to keep the systems running properly. Engine oil, transmission fluid and power steering fluid provide important lubricating qualities while brake fluid creates vital hydraulic pressure to power the brakes. Then, you have radiator coolant (antifreeze), air conditioner coolant (Freon) and even windshield washer fluid, which all serve their purposes for driver safety and vehicle performance. Dealing with a Fluid Leak However, what happens when one of these fluids starts to leak? In most cases, a small leak is the sign of a very minor issue that can be repaired. Perhaps a fitting is loose or a seal needs to be tightened up. Or, there could be a small hole in one of the hoses, which is easily replaced. You can use our fluid guide t ... read more

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Articles & Tips

Customer Visits Bill's Quality Auto Care for Smog Check

Customer Visits Bill's Quality Auto Care for Smog Check

Tonja is a repeat customer at Bill's Quality Auto Care. She's now visited our shop twice for smog checks because she knows our service team will take care of her. Bill's is a California STAR Smog Certified Test & Repair Station, which means we are specially accredited by the state to perform smog checks and make emissions repairs that will satisfy the California DMV's strict requirements. If you get a smog check notice with your registration renewal, bring your car into Bill's Quality Auto Care. "I've been here twice for smog checks," Tonja says. "The person on the phone was professional, pleasant and got me in right away. I was there only about 15 minutes and they were finished!" Most smo ... read more

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Customer Stories