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Longtime Customer Shares Feedback About Bill's Quality Auto Care

Longtime Customer Shares Feedback About Bill's Quality Auto Care

Laverne is a longtime customer of Bill's Quality Auto Care in Simi Valley, CA. She knows she can always count on the auto repair experts at our shop to get the job done well and for our customer service staff to treat her right. Laverne recently came in for maintenance service on her vehicle, and she shared her feedback in an online review. "I am never disappointed with my service at Bill's Quality Auto care," Laverne writes. "My appointments are on schedule. No unnecessary waiting around. They value your time. An offer for a ride back home is always offered. Friendly staff." At Bill's Quality Auto Care, customer service is always our number one priority. We believe in doing what's right for our customers and giving them all the information they need to make ... read more

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Customer Stories

What Types of Vehicles Do We Service at Bill's Quality Auto Care?

What Types of Vehicles Do We Service at Bill's Quality Auto Care?

Our service advisors get this question all the time. What types of vehicles can we work on at Bill's Quality Auto Care? The answer is simple: just about anything. All Shapes and Sizes Whether you have a sports car, passenger car, light truck, SUV, service vehicle, van, moving truck, food truck, RV or most any other vehicle that frequents the roads of Southern California, Bill's Quality Auto Care has you covered. Different Makes and ModelsBill's Quality Auto Care services vehicles both foreign and domestic—including those built in the U.S., Asia and Europe. In fact, our shop has equipment and technicians who meet and exceed most European car dealerships, making us a trusted European specialist in Simi Valley. Gasoline ... read more

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Our Services

5 Common Signs You Might Have Suspension Problems

5 Common Signs You Might Have Suspension Problems

It's nice to enjoy a smooth ride in your car. A number of things can affect the handling and overall performance of your vehicle, including the wheel alignment, tire treads, tire pressure, axles, differentials and brakes. In this article, we want to focus on your suspension system. Suspension Components The three main components of your suspension system are the springs, shocks and struts. Springs may come in the form of coil springs (most modern cars) and leaf springs (some older vehicles). They help absorb bumps and maintain consistent vehicle height. Some people may also get aftermarket air-ride suspension systems that can be tricky to maintain and repair. Shocks and struts are often referred to simultaneously or interchangeably, but they are two completely different components that provide similar yet distinct support and shock absorption functions. Most vehicles ... read more

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Articles & Tips

Bill's Quality Auto Care Provides AWESOME Customer Service

Bill's Quality Auto Care Provides AWESOME Customer Service

Crystal recently shared her feedback on the Bill's Quality Auto Care Customer Reviews page. She came in recently for a standard automotive service, but she also had a lot of questions about her 2003 Toyota Tacoma. With a truck that's getting older, regular maintenance becomes more and more important. Plus, there's always the chance that bigger repairs are needed. Crystal loves her truck and wants to do everything she can to keep it running well. Through her experience with Bill's Quality Auto Care, she found an auto shop she can trust to take care of her and her Tacoma. "Bill's Quality Auto Care provided AWESOME customer service," Crystal writes. "They are knowledgeable when it came to my vehicle. I asked some questions and they provided answers along with an explanation ... read more

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Customer Stories

The 10 Most Common Automotive Repairs

The 10 Most Common Automotive Repairs

Unless you are lucky and have a perfect car or truck that never, ever has any problems, you will will have to deal with automotive repairs at some point or another. Preventative maintenance steps like oil changes, fluid flushes and tire rotations are always important, but automotive problems can and will happen eventually—especially the older your vehicle gets. Let’s look at 10 of the most common auto repairs needed by today’s drivers: 1. Tire Repair/Replacement Regular tire rotation helps even out the tread wear, but accidents can still happen. You might scrape the curb a bit too hard, hit a pothole or run over a nail or something else that punctures the tire. In some cases, a simple tire patch job is all you need. In others, the tire may need to be completely replaced. 2. Oxygen Sensor This is perhaps the most common auto repair. Oxygen sensors are n ... read more

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Articles & Tips

About the Bill's Quality Auto Care Warranty

About the Bill's Quality Auto Care Warranty

At Bill's Quality Auto Care, we are focused on providing our customers with full peace of mind. We want them to know that when they bring their car or truck into our shop, quality is our number one priority. This means quality automotive repairs and quality customer service. Your vehicle will be taken care of and so will you. The Bill's Quality Auto Care Warranty This is why we offer a 24-month, 24,000-mile warranty on most parts replacements and auto repairs provided at Bill's Quality Auto Care. When you leave our shop, you will feel good knowing that the job was done right. If not, it is backed by our warranty. Just bring the vehicle back in and we'll take care of it if it's covered by the warranty. It's that simple. Your Simi Valley Auto Repair Experts We take gre ... read more

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Our Services

Bill's Quality Auto Care Helps Customer with Flat-Tow Installation

Bill's Quality Auto Care Helps Customer with Flat-Tow Installation

Hao and his family were about to head out on a late summer vacation in their motorhome. However, they also wanted to bring their normal car. That meant they needed to have a flat-tow bar installed on their car, so it could be towed easily behind the RV. After doing some research and calling around, they decided to bring their vehicle into Bill's Quality Auto Care in Simi Valley. "I'm so glad we found this place," Hao says in his review posted on Google. "They kindly explained to us what need to to be done with what price. They had no intention to rip us off, even though they totally could have." Providing anything other than the recommended repairs or services would not be in character for the team at Bill's Quality Auto Care. "Quality" is in our name and ... read more

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Customer Stories

Do You Need a Smog Check?

Do You Need a Smog Check?

In California—and in Ventura County especially—most vehicles are subject to smog inspection requirements. When your car, truck, SUV or van requires a smog inspection is entirely up to the DMV. It may be as often as every two years for vehicles of certain ages, makes and models. You will know if a smog check is required when you get your annual registration paperwork. If you have recently moved to California or are planning to move here, know that your vehicle will require a licensed smog check before it can be registered in this state. The good news is that if you need smog test or any smog-related repairs to make sure your vehicle’s emissions are up to California standards, you can count on the smog inspection and repair experts at Bill’s Quality Auto Care in Simi Valle ... read more

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Our Services

Make Bill's Quality Auto Care Your Fleet Service Headquarters

Make Bill's Quality Auto Care Your Fleet Service Headquarters

When it comes to your company’s vehicle fleet, you need to have a local auto repair and maintenance shop that you can trust to keep your vehicles on the road. From service vans to delivery trucks to company cars for employees and everything in between, Bill’s Quality Auto Care in Simi Valley has all your fleet automotive services covered. Bill’s Quality Auto Care is already an authorized automotive service provider for the following fleet service/management companies. This means you can work directly with us if your vehicle is represented by one of these companies:      • ENTERPRISE Fleet Services     • ARI Fleet Services     • PHH Vehicle Management Services     • DONLEN Fleet Management     &bull ... read more

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Our Services

Bill's Quality Auto Care Helps Local Customer Get His Truck Back on the Road

Bill's Quality Auto Care Helps Local Customer Get His Truck Back on the Road

Michael was in a bind. His truck had broken down and he knew he needed professional help to get it fixed. He began researching and asking around about local auto repair shops in Simi Valley. A close friend of his recommended Bill's Quality Auto Care and he decided to give us a chance. "I was referred to Bill's by a trusted friend who has multiple cars, and he has had his cars maintained and worked on at Bill's for a long time," Michael says in his online review. "My truck was towed to Bill's shop on a Saturday morning. Even though they were busy with appointments, Bill's people helped me out and got my truck running again." Once we had Michael's truck in the Bill's Quality Auto Care shop, we were able to perform a thorough inspection to uncover the root of the problem. We provided Michael with a repair estimate and explained what needed to be done to get the truck running again. A ... read more

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Customer Stories