Frequently asked questions (FAQs) about our auto repair shop
How can I expect to be treated by your staff?
The one thing people say they like most about our shop is how we care for them. It’s true, we are caring people first. We care about you and your vehicles. We are sensitive to the inconvenience you experience with auto service and to the costs. We have structured our shop to make your experience...
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Are You a AAA Approved Auto Repair Shop?
Click to enlarge. AAA's most recent plaque showing 100% customer satisfaction rating in their independent survey.
AAA Approved Auto Repair with 100% Customer Satisfaction Rating from the Auto Club
Yes, we are one of the esteemed AAA Approved Auto Repair facilities....
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How do your prices compare to other auto repair shops?
Generally speaking, our prices for comparable services are about the same as other comparable shops. We are not the cheapest, and we are not the most expensive.
Of course, you can always find a shop that can do some things cheaper. But, a shop that gives you this...
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Do you have a shuttle service?
We sure do. Our customer shuttle is very popular and very convenient for you. All you have to do is drive your car into our shop and our friendly driver will shuttle you back home or to the office. When you car’s service is completed, we drive...
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How long have you been in business?
Bill’s Quality Auto Care started right here in Simi Valley in 1991.
We first started out in a small industrial unit here in town, but after our customers kept referring their friends and relatives, we needed more room.
We moved to this location in 1997. This facility...
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What kind of quality can I expect?
We KNOW you demand that your service to be done right the first time. It is important to us that you drive away feeling safe and have the peace of mind from knowing you won’t be inconvenienced with an unwanted return to our shop.
Here’s how you can know this? In Ventura...
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Why Should I Choose Bill’s Quality Auto Care?
First, I want to personally thank you for considering my company for auto service. I realize you have many choices today, and I appreciate that you are considering us.
The biggest reason our customers cite their loyalty is because of how we care for them. We genuinely...
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